Duties and responsibilities:
Maintain Customers Details:

• Load and maintain all customer records onto Xero & Dear Inventory.

Manage Customers/Debtors:

• Manage customer complaints/queries daily
• Manage and produce monthly customer invoices and statements
• Obtain and send job cards to clients weekly and as requested
• Follow up daily on overdue debtors
• Provide weekly feedback to Financial Manager overdue debtors
• Maintain a list of debit orders and process monthly debit order run
• Monitor accounts receivable and ensure timely collections
• Assist with month end closing processes
• Collaborate with sales and operations teams to ensure accurate billing

Banking Duties:

• Reconcile the Collections bank account on a daily basis.
• Prepare a monthly bank account reconciliation.
• Manage Direct Debit account & debit orders

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