The Accounts Receivable Specialist serves as a primary point of contact between customers, Agents, and internal departments to help ensure invoices are accurate and customer payments are received on time. This position is responsible for monitoring customer accounts, following up on past-due balances, resolving billing and payment discrepancies, and accurately recording payments and account adjustments.

The Accounts Receivable Specialist also works with customers and Agents to obtain missing documentation, correct billing issues, and address other matters that may delay payment. The role requires strong communication, attention to detail, organization, and the ability to research and resolve account-related issues.

Essential Job Duties