Position Overview:

We are seeking a detail-oriented and proactive Accounts Receivable Support Specialist (ARSS) to join our Client Service Delivery team. This role is responsible for providing AR management services – contacting customers to ensure timely processing and payment of invoices, querying customer portals to ensure all pre-due date activities were completed satisfactorily, identify, escalate, and resolveinternal and external disputes to avoid/minimize a receivable from going past due. Activities include portal-related activities, following up on disputes, and handling written and verbal collection communications. The ideal candidate will have strong organizational skills, effective written communication abilities, excellent business telephone skills, and experience in B2B accounts receivable.

Key Responsibilities:

Portal Management

• Conduct daily searches across customer portals to c...