Accounts Receivable/Deduction Specialist

Reports to: Credit Manager

POSITION SUMMARY

The Accounts Receivable/Deduction Specialist is responsible for managing and resolving chargebacks and deductions from major retail accounts across the U.S. and Canada. This role focuses on validating claims, recovering revenue, and ensuring compliance with vendor and customer agreements.

KEY RESPONSIBILITIES

• Review, analyze, and process chargebacks and deductions from major retail accounts
• Validate claims related to short shipments, pricing discrepancies, returns, and allowances
• Investigate discrepancies using invoices, purchase orders, shipping records, and agreements
• Determine validity of deductions and identify root causes

Recovery & Dispute Resolution

• Challenge invalid deductions and work directly with customers to negotiate resolutions
• Recover revenue through e...