The client is an established life insurance company. This role sits within the sales function and focuses on client retention & seamless policy renewal experience. 

Job Responsibilities 

• Possess a strong understanding of group insurance products and pricing.
• Effectively manage and service renewal accounts through intermediaries
• Keep track of renewal timelines and send out renewal invitations in a timely manner.
• Work closely with internal stakeholders to ensure accuracy in renewal data for billing
• Manage and resolve escalations by coordinating with cross-functional teams to deliver timely and effective solutions.
• Work closely with the operations team on operational matters.
• Partner with the claims team to resolve claims related escalations and update intermediaries/clients.    
• Ensure timely payment of premium by clients.
• Ensure compliance with regulatory re...