Branta are seeking a proactive and organised Administrator to join a busy team in Gateshead.

As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.

Key Responsibilities:

* Act as the first point of contact for client enquiries via phone and email.

* Log and manage jobs accurately, ensuring all client requests are captured correctly.

* Coordinate and schedule engineers and contractors to meet client requirements.

* Handle invoicing and support administrative processes related to job management.

* Maintain clear records and provide updates to clients and internal teams as required.

Requirements:

* Previous experience in a similar administrative or helpdesk role is essential.

* Facilities Management or maintenance sector experience is highly desirable.

* Excellent communication skills, confident on ...