Position Overview
ADMIN CUM CUSTOMER SERVICE CLERK
Job Summary
Support management and office operations in the automotive industry by handling administrative tasks, customer inquiries, appointment bookings, sales invoicing, payment collection, and accident reporting.
Responsibilities
Provide administrative support to the management team to maintain smooth office operations
Manage daily administrative duties including answering phone calls, managing emails, and replying to WhatsApp messages
Handle customer inquiries and book appointments to ensure timely service delivery
Assist in preparing sales invoices and collecting payments to support financial processes
Support accident reporting and general administrative tasks to maintain accurate records
Use office software and QuickBooks to perform accounting and administrative functions efficiently
Required competencies and certifications
Minimum 2 years of experience in administrative or account assistant roles, preferably in ...