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Admin & Data Entry Consult. L1

Company

Startek

Location

Australia, Australia

Posted

June 05, 2026

Position Overview

Customer Service Officer – Energy Distribution 
Permanent Part-Time – 35 Hours per Week

Are you an experienced customer service professional with a background in the gas and/or electricity sector? We’re looking for a Customer Service Officer to join our Energy Distribution support team, providing a mix of front-of-house and back-of-house assistance across billing, service and operational enquiries.


About the Role


In this role, you will:

  • Handle and resolve retailer and network user billing, service, and operational enquiries in line with regulatory and commercial requirements
  • Apply documented procedures to ensure retailer and customer requests are processed accurately, efficiently, and within agreed timeframes. 
  • Assist in the co-ordination and processing of new service requests, supporting customers, retailers, and field service teams throughout the connection lifecycle
  • Provide comprehensive support...

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