As an Admin Support staff, you will be providing administrative and customer service support to the career centre operations. Your duties include:

Responsibilities

• To ensure accuracy and timeliness in completing the data entry within stipulated time to achieve valid placements
• Update jobseekers information in CC 4.0 accurately (e.g. placement clocking)
• Verify and create new appointment bookings received via the e-appointment system
• Assignment of MP cases
• Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programmes outcome etc
• Support for aging reports, statistics generation and other admin work
• Other duties assigned by the supervisor

Requirement

O level and above qualification

Able to converse in English & another 2nd language

Preferably to have prior customer servi...