Location: Pioneer, West

Period: 4 months

Salary: Up to $3700 per month

Working hours: 8:30am – 6pm, Monday–Friday

• Manage student enquiries via hotline, email, and counter, providing timely and accurate support.
• Handle student administrative services, including international student passes, insurance, certificates, transcripts, concession cards, tuition grants, and PSEA claims.
• Collaborate with internal stakeholders to resolve issues, maintain SOPs and knowledge articles, and support mailroom operations when required.
• Participate in service improvement projects, process optimisation, and automation initiatives to enhance operational efficiency.