About the role

The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. You will have the opportunity to move into a permanent role after the successful completion of a probationary period and pre-employment checks. This role involves working closely with site supervisors - looking after all the administration aspects of claims.

Duties

• Inbound and outbound calls


• Schedule daily bookings


• Confirm and enter job details


• Liaise with Project Managers and site supervisors


• Complete reports, quotes and other ad hoc administrative tasks


• Provide outstanding customer service and strive to achieve targets and KPIs

Skills and experience

• Proven customer service experience in a fast-paced role (insurance or construction i...