We are seeking a Receptionist to provide administrative and telephony support services for patients who have been excluded from mainstream GP Practices. The role involves working closely with the Practice Manager to ensure service delivery each day.

Many of our patients experience a range of challenges and multiple disadvantages, requiring personal resilience and a trauma‑informed approach. The role is remote; the main patient contact is via phone, email or Patchs. Full training is provided.

In addition to technical tasks, the successful candidate must maintain a non‑judgemental, calm, and resilient demeanour.

Main duties of the job

• Answer phone calls, arrange appointments, and handle patient data (e.g. redacting information).
• Process Subject Access Requests.
• Maintain accurate notes on the computerised Patient Administration System EMIS.
• Liaise with a range of health care professionals across different location...