Administration Officer – Immigration

Department- Immigration / Mobility Services

Key Responsibilities

Administrative & Case Support

• Provide administrative support within the Immigration Department
• Manage immigration case files, both electronic and physical, ensuring accuracy and completeness
• Compile, organise, and quality-check application documentation before submission
• Maintain internal trackers and monitor application timelines and deadlines

Client & Stakeholder Coordination

• Communicate professionally with clients regarding application requirements and status updates
• Coordinate with internal teams and external stakeholders, including embassies, government departments, and third-party service providers
• Respond to routine client and applicant queries and escalate complex matte...