About the Role

As part of a 24/7 service, this role requires flexibility to work a range of rostered shifts, to cover planned and unplanned leave. The role undertakes both Emergency Reception and Telephonist duties, with full training provided. The shifts are:

• 7:00am – 3:30pm
• 12:00pm – 8:30pm
• 3:00pm – 11:00pm
• 11:00pm – 7:00am

Key Responsibilities for this role are;

• Managing incoming calls and responding to enquiries
• Coordinating emergency response teams when required
• Supporting hospital-wide emergency and alarm procedures
• Performing administrative and computer-based tasks
• Delivering high-quality service to patients, staff, and visitors

About you

We are looking for an empathetic, organised, and proactive individual who can remain calm under pressure and communicate effectively with a diverse range of people. You will bring: