Position Overview
Description We are looking for an Administrative Assistant with relevant experience to help keep a busy dental office running smoothly in Aurora, Colorado. This position supports both patient-facing front desk activities and essential administrative tasks, with a strong emphasis on insurance coordination, scheduling, and record accuracy. The ideal candidate brings prior dental office experience, confidence using Dentrix, and a detail-oriented approach to patient service and team collaboration.
Responsibilities:
β’ Welcome patients upon arrival, guide them through intake and departure procedures, and create a welcoming front office experience.
β’ Review dental coverage details before visits by confirming eligibility, benefits, and plan information with insurance providers.
β’ Prepare and transmit claims, track unpaid items, apply payments accurately, and assist with resolving outstanding account issues.
β’ Communicate expected out-of-pocket costs, co-pay amounts, and co...