Responsibilities:

• Serves as a first contact in both the Offices of Scholarships and Financial Aid and Admissions; helps create and maintain a positive, customer service-oriented office atmosphere where all visitors feel welcomed.
• Receives, responds, and directs inquiries by telephone, email, or in person; manages appointments with Director and Senior Assistant Director of Financial Aid.
• Provides administrative support for the daily operations of the Scholarships and Financial Aid Office, including:
• –Entering data derived from financial aid documents and award information
• –Maintaining department files, including computer records.
• –Preparing correspondence, reports, forms, and other material from notes or rough drafts.
• Assists students and parents with understanding the financial aid process and completing financial aid forms; e...