Job Summary:

The Administrative Assistant works under the direction and supervision of the onsite practice leadership, clinicians, and the general direction of the Clinical Operations Director and Executive Director in accordance with the objectives, policies and procedures of Oswego Health Medical Practice and established professional standards.

Duties/Responsibilities:

Use the electronic health record system to schedule, reschedule or cancel patient appointments.

Verify insurance coverage for patients prior to their scheduled appointments.

Check patients in and out for their appointments using the electronic health record system.

Ensure all patients paperwork, demographics, insurance information, etc. is up to date.

Collect patient co-pays and other payments as required.

Receive and screen telephone calls, providing information with discretion and courtesy, answering inquiries and re-directing as nece...