Position Summary

The Administrative Assistant ensures a high standard of professionalism, cleanliness, and client service at the reception area while serving as the first point of contact for clients and visitors. This role involves managing appointments, conducting reasonable accommodation assessments, maintaining accurate data entry, and supporting overall program operations. The Administrative Assistant interacts with diverse populations and contributes to client engagement, retention, and satisfaction while representing Fedcap and the PACE program with excellence and integrity.
What You’ll Do

+ Greet, assist, and direct clients and visitors with professionalism and accuracy.

+ Monitor and route incoming calls while ensuring timely and accurate communication.

+ Schedule and reschedule appointments and manage data entry in client systems.

+ Support client outreach and contribute to improved engagement and retention strategies.

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