**ROLE SUMMARY**

As a Administrative Assistant Representative, you will support the accurate and timely execution of core operational processes within your functional area (e.g., Claims, Eligibility, Admin, Customer Service Support, Client Setup).

You will focus on processing tasks, following established procedures, ensuring accuracy, and contributing to smooth workflow delivery. This role is essential to maintaining service quality, customer satisfaction, and operational consistency.

You will work closely with colleagues, team leads, and supervisors to ensure work is completed to expected standards, escalating issues when needed and contributing to a positive, team‑focused environment.

**KEY RESPONSIBILITIES**

**Operational Processing**

+ Complete daily operational tasks in line with SOPs and business rules (e.g., claim intake, eligibility updates, admin processing, document handling, data entry).
+ Follow defined workflows accu...