Key Responsibilities

Provide front-end reception and support for the Dean of Students (DOS) suite

• Serve as DOS suite primary contact; respond to questions (via telephone calls, emails, and in-person), analyze and solve problems.


• Provide back-up coverage for the 1st floor reception desk as needed.


• Triage student cases and concerns from the campus community, deescalating and referring to team members as needed.


• Maintain collaborative and consultative networks with the campus community and serve as a resource to faculty, staff, and administrators, answering questions and providing information about our services.


• Create content and help maintain departmental webpages in the DOS suite.


• Delegate job tasks and responsibilities to Student Assistant(s); ensure completion of tasks assigned.


• Assist with outreach to the campus community about DOS resources through...