Description
D-Loop Coordinator
As a D-loop Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.
Key Responsibilities
- You will take ownership of the workstreams, coordinating the work from receipt, through to job completion
- You will schedule work orders in accordance with SLA’s and permits, whilst optimising travel routes and increasing productivity
- You will provide customer service to both internal and external customers via telephone
- You will maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- You will ensure that all the client and opera...