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Job Description
Administrator II (Program)
Job Responsibilities
Interface with customer, which includes the following:
β’ Order & Backlog Management: Managing Customer demand and Purchase Order. Tracking of backlog to ensure ship dates align with what was promised and monitor On Time Delivery (OTD).
β’ Engineering Change Support: Coordinating the administrative side of Engineering Change Notice (ECN). This involves updating part numbers, Bills of Materials (BOM), and ensuring the Operations is building the correct version of a product.
β’ Material & Inventory Tracking: Monitoring Excess & Obsolete (E&O) inventory. Flag parts that are no longer needed due to design changes and help the PM calculate the financial liability to be charged back to the customer.
β’ Customer Communication: Serving as the first line of contact for routine inquiries, such as shipping status, tracking numbers, and Return Material...