What is the opportunity?

Shared Services - Data Service Delivery provides security Masterfile as well as pricing data to RBC I&TS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.

Responsibilities

• Responsible for global price delivery for North America, Continental European and Asian clients (Global pricing model)
• Responsible to develop the center of excellence, CPS & MDF (future EDM) in Malaysia.
• Support America’s offshore model through CPS & MDF (future EDM)
• Take on critical role in assisting and facilitation of the TOM for DSD Malaysia
• Accountable for the quality of the services delivered.
• Promote quality client service with client-focus and client first mentality.
• Providing a high level of service by responding to all client inquiries within a reasonable timeframe in order to maint...