Job Title: Admission Counselor / Senior Admission Counselor (Telecounseling)

Employment Type: Full-Time | Permanent

Work Mode: On-site Shift: Day Shift (9:30 AM – 5:30 PM)

Job Responsibilities

Make 100+ outbound calls daily to prospective students and parents from assigned databases

Handle inbound inquiries via phone, WhatsApp, and email professionally

Conduct cold calling and ensure consistent follow-ups on leads

Maintain accurate records of interactions, follow-ups, and lead status in CRM systems

Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments) Achieve assigned admission and enrollment targets

Eligibility Criteria

Bachelor’s degree in any discipline

1–3 years of experience in admission counseling, telecalling, or education sales

Experience in the Education/EdTech sector preferred