Advanced Field Service Engineer (BMS) β Malaysia
We are seeking an experienced Advanced Field Service Engineer to join our service team in Malaysia. This role is critical in delivering high-quality technical service across multiple customer sites, ensuring system reliability, and driving customer satisfaction.
Key Responsibilities
- Deliver service, maintenance, and troubleshooting across customer sites
- Support BMS / HVAC / Fire / Security systems
- Perform system configuration, programming, and commissioning
- Diagnose and resolve technical issues, including networking-related issues
- Execute small service projects and upgrades
- Collaborate with internal teams and subcontractors for service delivery
- Monitor site performance, produce reports, and meet KPIs
- Build strong relationships with customers and ensure high satisfaction
- Support financial activities including cost estima...