About the Role

• Deputise for the Team Manager and support operational leadership
• Lead on quality assurance, performance, and practice improvement
• Coordinate and support safeguarding and complex casework
• Provide line management to a small group of Social Care Coordinators and Wellbeing Officers
• Champion strengths-based, trauma-informed and relationship-based practice
• Mentor, coach and support colleagues to deliver consistent, high-quality outcomes

You will play a key role in embedding Care Act principles , ensuring practice focuses on wellbeing, personalisation, and meaningful outcomes.

Why This Role Matters

This role sits at the heart of service improvement, driving high standards, strengthening practice, and ensuring that people’s voices, rights and outcomes remain central.

You will influence how we deliver care, respond to complexity,...