Unlock your potential as an Advisor for Knowledge Management at Canada’s Ombudsman for Banking Services and Investments, with a hybrid work model. Support critical investigations and improve knowledge sharing practices.

As the Knowledge Management Advisor, you will be crucial in enhancing the management and accessibility of OBSI’s knowledge resources. Your role will involve the development of new training materials, maintaining current guidance documents, and implementing technology tools for effective content management. You will work closely with various teams to drive continuous improvement.

Key Responsibilities:
• Manage information within the centralized content management system (M365/SharePoint)
• Assist in the development of the Knowledge Management framework
• Create and maintain guidance notes on banking products
• Support onboarding and training initiatives for new staff
• Collaborate to support knowledge-related organi...