As the UAEs leading used car showroom we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion we are looking for a dedicated Aftersales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.

Key Responsibilities

• Coordinate aftersales support for customers ensuring their needs are addressed promptly and professionally.

• Manage customer inquiries related to warranties repairs and maintenance services.

• Schedule service appointments and follow up with customers to ensure satisfaction.

• Maintain accurate records of customer interactions and aftersales services using our internal software.

• Collaborate with the service team to ensure timely completion of customer requests.

• Resolve customer complaints or escalate them ...