The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management.
Key Performance Areas
Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering.
Overall responsibility to achieve sales, growth and profitability targets in an assigned sales territory.
Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc).
Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing.
Inform and resolve customers' questions about products, prices, availability, product uses...