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Aftersales Administrator

Company

Goldsmiths

Location

Chelmsford, England

Posted

June 20, 2026

Position Overview

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Job Description


The Aftersales Administrator will take ownership of the day-to-day operations within our Aftersales department, ensuring a seamless and elevated client experience at every touchpoint. Acting as a key liaison between our clients, showroom teams and brand partners, they will expertly manage core administrative responsibilities while supporting the showroom in delivering best-in-class aftercare and upholding our commitment to exceptional service standards.


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About You

  • Exceptional communication and interpersonal skills.

  • Experience within hospitality or luxury retail.

  • Ability to build rapport and long-lasting relationships with clients.

  • A great understanding of what an exceptional client experience looks like.

  • Experience of working within a high performing team.

  • Excellent organisational skills.
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