Motorcycle Service Advisor / Aftersales Advisor

Hours: Tuesday - Saturday, 8:30am - 5:30pm (Saturday: 8:30am - 5:00pm)

Salary £30,000 - £35,000

Employment Type: Full-time, Permanent

About the Role

We are seeking a motivated and customer-focused Service Advisor to join our busy motorcycle dealership. You will be the key point of contact between customers and the workshop, ensuring a smooth and professional experience from booking through to completion of service and repair work.

This is a fast-paced role requiring strong communication skills, organisation, and the ability to manage multiple tasks while delivering excellent customer service.

Key Responsibilities

Manage service, MOT, repair, and maintenance bookings
Act as the main liaison between customers and workshop technicians
Provide clear updates on vehicle progress and completion times
Identify and communicate additional repair or service work
Upsell relevant serv...