Job Summary

We are seeking an experienced Aftersales Manager to lead automotive service operations in Dubai, UAE. This leadership role is responsible for overseeing the performance of the aftersales department, driving business growth, improving customer satisfaction, and ensuring efficient service center operations. The successful candidate will lead a high‑performing team while maintaining operational excellence and delivering an outstanding customer experience.

Key Responsibilities

• Lead and manage the daily operations of the automotive aftersales department.
• Develop and implement strategies to achieve revenue, profitability, and productivity targets.
• Ensure exceptional customer service by improving customer satisfaction and retention.
• Oversee workshop operations, service quality, and process efficiency.
• Monitor financial performance, manage departmental budgets, and optimize operational costs.