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Aftersales Support Officer

Company

Michael Page

Location

Australia, Victoria

Posted

June 09, 2026

Position Overview

  • Do you like fast pace enviroments?

About Our Client

Our client is a small-sized company within the industrial and manufacturing sector, known for its commitment to delivering high-quality products and outstanding customer service. They pride themselves on fostering a professional and supportive work environment.

Job Description

  • Manage customer inquiries and complaints related to after sales services.
  • Coordinate with internal teams to resolve customer issues promptly.
  • Maintain accurate records of customer interactions and solutions provided.
  • Assist with warranty claims and ensure timely processing.
  • Provide product information and support to customers as needed.
  • Contribute to the continuous improvement of after sales processes.
  • Build and maintain strong relationships with clients and stakeholders.
  • Prepare reports on after sales activities and custom...

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