Job Description
Agent-Air Export customer service is to perform all clerical duties in the Department to achieve its growth and profit objectives.
Major duties and responsibilities to include but not limited to:
To verify correctness & completeness of consignment instruction provided by shippers / consignee / Expeditors overseas office.To handle all incoming telephone booking or communications.Communicate with shipper to explain the procedure and handling notice for every shipment.Communicate with sales office or collection branch for destination clarification as well as shipping approval and shipment handling details,quote the local charge to the shipper when request.To arrange cargo & document pick-up / delivery when necessary and update freight information into ETMSTo perform export declaration on behalf of customers when necessary.To show the shipping rate and flight arrange requirement clearl...