Responsibilities

• Act as the central point of contact for agent related communications, ensuring timely push/pull of operational and commercial information.
• Assist in developing and executing detailed action plans across the agent network.
• Monitor compliance from agents regarding pricing submissions, SOPs, and required documentation.
• Maintain and update agent contact databases, ensuring accuracy and accessibility.
• Collaborate with internal teams (Trade, Pricing, Sales) to align agent activities with regional strategies.

Qualifications

• 4 - 5 years of experience in handling FCL, LCL, NVOCC, or agent network management.
• Strong organizational and coordination skills with attention to detail.
• Ability to work independently and manage multiple priorities.