The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.

To provide exceptional customer service to both internal & external customers and to achieve department’s objectives for timely freight processing, and associated admin tasks within the set KPI.

• Interact with our customers in processing their international shipments by following Procedure set by the company in OPS, and meeting customer’s expectations.
• Understand department process flow and ensure correct entry timely.
• Preparation & Updating of DLSOP to ensure all customers standard operating procedures are in place.
• Screening of customer’s creditability before shipment.
• Screening of MK denial parties before shipment.
• Ensure accurate and timely client and vendors b...