Department / Business Unit Baines Simmons /Operations

Reports To Operations Director

Direct Reports None

Grade / Band Graduate

Location UK Hybrid (Bracknell)

Employment Type Full-time

Budget Responsibility None

Purpose of the Role

TrustFlight’s Operations department delivers a high volume of aviation safety training, consultancy, and compliance services to clients globally. As the business scales, the administrative and coordination burden across scheduling, travel, contracting, and client communications has grown significantly.

This role exists to identify, design, and implement digital and AI-powered solutions that automate and streamline the operational workflows underpinning consultant scheduling, travel logistics, contractor management, and client-facing communications — including course joining instructions, certificates, course materials, and Microsoft Teams setup....