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RouteGenie is a US-based SaaS platform serving the Non‑Emergency Medical Transport (NEMT) industry across North America. Our software powers dispatch, routing, billing, and operations for hundreds of transportation providers moving millions of medically vulnerable passengers every year. AI is a strategic priority for us. We believe agentic systems will materially change how dispatchers, schedulers, and operators do their work, and this role exists because we want a strong engineer to help us build that future inside our product.
You will design and ship agentic workflows and LLM‑powered features inside the RouteGenie product — dispatcher copilots, intelligent routing assistants, document and intake automation, and customer‑facing voice and chat agents. You’ll also build internal‑operations agents that accelerate our own marketing, sales, support, and back‑office workflows. As RouteGenie’s first dedicated AI engineer, you’ll pr...