AI Automation Engineer

We are looking for an analytical, automation-driven, and technically versatile professional who thrives at the intersection of AI systems, workflow automation, and customer operations. The AI Automation Engineer combines deep technical expertise in LLM-powered agents and REST API integration with a clear understanding of customer service workflows — building intelligent systems that transform how support operates at scale.

Main Responsibilities

AI Agent & Automation Development

• Design and build multi-agent AI systems integrating LLMs for end-to-end customer-facing workflows: email triage, refund processing, escalation logic, voice bot interactions
• Develop and maintain N8N automation workflows. Mid knowledge of python and javascript are required for code node scripting
• Integrate voice AI platforms (e.g. Retell AI, ElevenLabs, ConnexAI, Vapi, BlindAI, etc.) with custom prompt logic for call bot behaviou...