AI Change & Adoption Lead

Place of work: Cracow

Job Purpose:

As an AI Change & Adoption Lead, you will play a pivotal role within the Shared Services Leadership Team in Kraków, driving both continuous improvement and AI-enabled transformation initiatives across multiple services & processes. These include but are not limited to: Financial Services (e.g. Financial Accounting, Performance & Planning Management), HR, Administration, Procurement, and other business operations functions.

This role offers a unique opportunity to shape the future of our operations by embedding artificial intelligence into business processes, promoting a culture of innovation, and collaborating with business partners across Zurich Insurance Ltd. to share best practices and influence long-term continuous improvement strategy.

You will lead initiatives from concept to execution in process optimisation and AI adoption.

Responsibilities:...