Join Mkanzi AI as a senior developer, focusing on creating AI solutions for Collections and Dispute applications. This role leverages your hands-on GenAI engineering skills and innovative mindset.

In your role as a senior developer, you'll design and implement AI use cases that streamline Collections and Dispute processes. Your expertise with AWS Bedrock and integration of AI technology will be crucial as you assess 3rd-party solutions. Strong knowledge of voice AI and chat automation will further enhance our capabilities in AI applications.

Key Responsibilities: • Design AI use cases for Collections & Dispute flows • Utilize AWS Bedrock for innovative AI applications • Apply AgentCore for effective orchestration patterns • Seamlessly integrate AI with Amazon Connect • Evaluate potential 3rd-party AI solutions for integration

Requirements: • Solid hands-on AI/GenAI engineering background • Experience with AWS Bedrock and LLMs • Exposure to contact center AI a...