Frends is seeking a Product Support Engineer located in Espoo, Finland, to be a part of our AI-first support strategy. This role involves acting as a technical escalation point for our AI first-line and providing senior-level customer assistance across various deployment environments, from cloud to on-premise systems.

With responsibilities including incident resolution and issue diagnosis across the Frends stack, this position promotes a flexible work environment with competitive compensation offered between 45 – 63k EUR, along with additional benefits.