PALO IT is a global technology consultancy that designs, develops, and scales digital and sustainable products and services to unlock value across people, planet, and profit. We focus on using technology as a force for good and provide innovative solutions to complex challenges.

Role Summary

As a Research Ops & Insights Enablement professional, you will establish, scale, and govern the Research Ops practice to enable continuous, reliable, and decision-oriented research across the organization. You will build the operational backbone that allows mixed-method research to happen with speed, rigor, and trust, while integrating AI as an accelerator for analysis and synthesis.

Responsibilities

• Define and scale the Research Ops model, including governance, standards, workflows, and ownership.
• Establish ethical standards, consent practices, research governance, and participant data management.
• Build operational systems for con...