Transform customer insights into operational success with Solink as a Product Specialist. This hybrid role in Ottawa bridges product, engineering, and customer success, driving deployments and customizations.
As a full-time Product Specialist, you will engage deeply with customers to implement Solink's AI-based solutions. Collaborating with engineering and product teams, you’ll configure AI agents, troubleshoot deployment issues, and gather crucial data. Your problem-solving skills and curiosity will ensure our platform meets real-world needs.
Key Responsibilities:
• Lead deployment of AI platforms with commercial customers
• Troubleshoot and coordinate product deployment issues
• Translate operational challenges into product configurations
• Document deployment patterns and scalable playbooks
• Configure custom AI agents for specific use cases
Requirements:
• 3+ years in a customer-facing technical role
• Strong communication skills for diverse audiences<...