Job Description
The Program Manager (PM) is the person who manages the studio. Not a single product -- a continuous innovation framework. They own intake, sprint cycles, stakeholder coordination, delivery cadence, scheduling, resource management, and onboarding/offboarding. They are the person who sees what the rest of the team
can't because they operate at a higher altitude than any individual engagement. What makes this role different from a traditional project manager or scrum master is
scope and judgment. The PM isn't managing a Gantt chart or running standup rituals for their own sake. They're managing a portfolio of concurrent experiments, each on
a 4-6 week cycle, with shifting stakeholder priorities, variable team capacity, and
constant intake of new ideas. The work is inherently unpredictable -- the PM creates
the structure that lets the team operate within that unpredictability instead of being
consumed by it.
In a traditional consulting model, coordin...