We run an AI-powered SMS bot and an AI-graded call training system for a private school

network. Both systems have extensive test suites (400+ test files) and a RAG-based knowledge

base that drives bot behavior

We need someone to own the full quality cycle:

- Review production conversations to find bad bot responses

- Create test files (JSON) that reproduce the issue

- Fix the knowledge base content (Markdown files, WRONG/RIGHT examples)

- Run test suites to verify fixes and catch regressions

- Maintain and expand the knowledge base as our program evolves

This is NOT a software engineering role. The infrastructure is built. You're operating it — editing

JSON, writing Markdown, running CLI scripts, reading test reports.

What You'll Work With

- JSON test files (you'll write and edit these daily)

- Markdown knowledge base documents

- Terminal commands (copy-paste and run scripts)

- Git (commit, pu...