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Yuma is building a complete orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce. We are one of the leaders in this space and we offer one of the most advanced platforms to date, supporting over 150 paying customers. Our agents replicate human capabilities by taking actions and retrieving information from external services as needed.
Our top merchants automate over 80% of their support tickets through Yuma.
Yuma was founded by Guillaume Luccisano, a 3rd time YC founder, and now boasts a team of 20 highly dedicated talents. We are in our 10th consecutive month of double-digit growth and aim to multiply our revenue by 4 in 2026.
We remain a small team of 5 engineers, but we are intense and we move very quickly! Fast iteration is key. In the past 2 years since Yuma’s founding, we’ve built a lot, but there is still much more to do. We operate at startup speed and handle...