AI Solutions Business Analyst

Location: Manchester, England (Hybrid - 3 days per week in office) with occasional workshops and in-person meetings

Salary: Competitive, based on experience

If interested, send a cover letter and CV to

About the role

We’re looking for a practical, customer-focused and AI-curious Business Analyst to help us design and deliver AI agent solutions for our customers.

This is not a standard BA role where you simply gather requirements and pass them on. You’ll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows.

You’ll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear, structured ...