Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

As a Support AI Operations Engineer, you will play a key role in implementing, maintaining, and optimizing AI‑driven tools used across the Support department. Working under the Support AI Operation Manager, you will focus on technical execution, reliable system operations, monitoring, troubleshooting, and continuous improvement of AI solutions that enhance efficiency, automation, and customer experience.

What You’ll Do

• Deploy, configure, and maintain AI tools and automations used in Support.
• Monitor AI system performance, data flows, and logs to ensure stability and accuracy. ...