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Air Freight Booking & Customer Service Specialist (Export)

Company

WECRUIT PTE. LTD.

Location

singapore, singapore

Posted

June 29, 2026

Position Overview

Responsibilities
  • Assist customers with daily cargo bookings for various airline products.
  • Book capacity with airlines and confirm it with customers.
  • Be familiar with the requirements of our different airline products and advise customers accordingly.
  • Administer cargo bookings by loading flight reservations into the system/template and ensuring all data is accurately updated.
  • Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
  • Track and monitor shipment status and inform customers accordingly.
  • Maintain good relationships with customers and handle their inquiries promptly.
  • Work closely with the billing team to provide accurate data for invoicing.
  • Perform other duties as assigned.
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